PRIVACY POLICY
Last updated April 25, 2026
This Privacy Notice for Rally (doing business as Rally) ("we", "us", or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at http://www.rallyapp.cc or any website of ours that links to this Privacy Notice
- Download and use our mobile application (Rally), or any other application of ours that links to this Privacy Notice
- Use Rally, a social tennis app that allows users to track matches, view performance statistics, and share posts with other players.
- Engage with us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@rallyapp.cc.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice. Use the table of contents below to jump to the section you are looking for.
Do we process sensitive personal information? We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from third parties except where you choose to use social logins or services described in this notice.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, support account creation and authentication, protect the Services, and comply with law.
How do we keep your information safe? We use organisational and technical safeguards, but no method of transmission or storage is guaranteed to be 100% secure.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our Services, participate in activities on the Services, or otherwise contact us.
Personal Information Provided by You. Depending on how you use Rally, we may collect:
- names
- email addresses
- usernames
- passwords
- contact or authentication data
- profile information
- match data
- user-generated content
Sensitive Information. We do not process sensitive information.
Social Media Login Data. If you choose to register or log in using a third-party social media account such as Facebook or X, we may collect certain profile information from that provider as described below in HOW DO WE HANDLE YOUR SOCIAL LOGINS?.
Application Data. If you use our app, we may collect the following when you grant access or permission:
- Geolocation Information. We may request access to location-based information from your device to provide location-based services.
- Mobile Device Data. We may collect device information such as device ID, model, manufacturer, operating system, app identifiers, browser type, IP address, and similar information.
- Push Notifications. We may request permission to send push notifications about your account or app features.
This information is primarily needed to maintain the security and operation of our application, for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide must be true, complete, and accurate, and you must notify us of changes to that information.
Information automatically collected
In Short: Some information, such as your IP address and browser or device characteristics, is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services, including device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use the Services.
- Log and Usage Data. Diagnostic, usage, and performance information, including pages viewed, searches, timestamps, feature usage, crash reports, and hardware settings.
- Device Data. Data about your computer, phone, tablet, or other device used to access the Services.
- Location Data. Location information that may be precise or imprecise depending on your device settings and permissions.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, prevent fraud, and comply with law.
- To facilitate account creation and authentication and otherwise manage user accounts.
- To deliver and facilitate delivery of services to the user.
- To respond to user inquiries and offer support.
- To send administrative information to you.
- To enable user-to-user communications.
- To request feedback.
- To protect our Services.
- To identify usage trends.
- To save or protect an individual's vital interest.
- To store and display user-generated content such as match results, posts, and profiles.
- To calculate and display performance statistics such as win rate, streaks, and match history.
- To provide location-based features, such as displaying match locations where applicable.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
In Short: We only process your personal information when we have a valid legal basis to do so under applicable law.
If you are located in the EU or UK, this section applies to you.
We may rely on the following legal bases:
- Consent. You may withdraw consent at any time.
- Performance of a Contract. Where processing is necessary to provide the Services.
- Legitimate Interests. Such as improving the Services, preventing fraud, and understanding usage.
- Legal Obligations. Where we must comply with law or legal process.
- Vital Interests. Where necessary to protect a person's vital interests.
If you are located in Canada, this section applies to you.
We may process your information with your express or implied consent, or without consent where permitted by applicable law, including for investigations, fraud prevention, legal compliance, and similar limited circumstances.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations and with specific third parties.
- Business Transfers. In connection with mergers, financing, sale of assets, or acquisitions.
- When we use Google Maps Platform APIs. We may share location-related information with relevant Google APIs to support location-based requests and features.
- Other Users. Information you post publicly or share in user-facing areas may be visible to other users and, depending on the feature, may become publicly available.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and similar tracking technologies to collect and store your information.
We may use cookies, web beacons, pixels, and similar technologies to maintain the security of our Services, prevent crashes, fix bugs, save preferences, assist with basic site functions, and support analytics and advertising where applicable.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in using a social media account, we may have access to certain information about you.
Where you choose to do this, we may receive information such as your name, email address, profile picture, and other public profile details depending on the provider. We use this information only for the purposes described in this Privacy Notice.
7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the European Union, and your information may also be processed in the United Kingdom, the United States, and other countries. Where required, we use appropriate safeguards such as standard contractual clauses.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes described in this notice unless otherwise required by law.
No purpose described in this notice requires us to keep your personal information for longer than the period in which you maintain an account with us, unless a longer retention period is required or permitted by law.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through organisational and technical security measures.
Although we implement appropriate safeguards, no electronic transmission or storage system can be guaranteed to be 100% secure. You should only access the Services in a secure environment.
10. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age or the equivalent age under applicable law.
If we learn that personal information from a minor has been collected, we will take reasonable measures to delete that information. If you become aware of such data, contact us at privacy@rallyapp.cc.
11. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your jurisdiction, you may have rights that allow you greater access to and control over your personal information.
These rights may include access, correction, deletion, restriction, portability, objection, and the ability to withdraw consent. You may also review, change, or terminate your account at any time by updating your account settings or contacting us.
Account Information
- Log in to your account settings and update your user account.
If you have questions or comments about your privacy rights, you may email us at privacy@rallyapp.cc.
12. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include Do-Not-Track features. Because there is not yet a uniform standard for recognising and implementing DNT signals, we do not currently respond to them.
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of certain US states, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to withdraw consent or opt out in some circumstances.
Categories of Personal Information We Collect
| Category |
Examples |
Collected |
| A. Identifiers | Name, account name, email address, IP address | YES |
| B. Customer record information | Name and contact information | YES |
| C. Protected classifications | Age and similar demographic data | YES |
| D. Commercial information | Transaction and payment data | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet activity | Browsing history and interactions | NO |
| G. Geolocation data | Device location | YES |
| H. Audio, visual, sensory data | Images, audio, video | NO |
| I. Professional information | Business or employment-related data | NO |
| J. Education information | Student records | NO |
| K. Inferences | Preference profiles or summaries | NO |
| L. Sensitive personal information | Sensitive categories under law | NO |
How to Exercise Your Rights
Request Verification
We may need to verify your identity before processing your request.
Appeals
If we decline to take action on your request and applicable law gives you the right to appeal, you may do so by emailing privacy@rallyapp.cc.
14. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated revised date at the top of this Privacy Notice.
15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or US state of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. To make a request, please visit https://rallyapp.cc/contact.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?